At Ambrue Studio, we strive to provide you with the best shopping experience, which includes prompt and secure delivery of your orders. Please read our Shipping Policy below to understand how we handle shipping and delivery.
1. Shipping Timeline
We aim to process and ship all orders as quickly as possible. Once your order is confirmed, it will be dispatched within 1-2 business days. Please note that shipping takes approximately 7 to 15 working days from the date of dispatch, depending on your location and the shipping method selected.
2. Shipping Charges
Shipping costs are calculated at checkout based on the delivery address and the size of your order. Any applicable taxes, customs fees, or additional charges for international orders will be displayed at checkout.
3. Order Tracking
Once your order is shipped, you will receive an email with tracking information. You can track the status of your shipment through the provided tracking number. Please allow up to 24 hours for tracking information to update after shipment.
4. Shipping Areas
We offer shipping to [list countries/regions you ship to, if applicable]. Please note that delivery times may vary based on your location. In certain remote areas, delivery times might exceed the standard 7-15 working days.
5. Delays
While we make every effort to meet delivery timelines, please be aware that delays may occur due to reasons beyond our control, such as weather conditions, customs delays, or carrier issues. We appreciate your understanding in such cases.
6. Lost or Damaged Items
In the rare event that your order is lost or damaged in transit, please contact our support team immediately through our Contact Page. We will assist you in resolving the issue as quickly as possible.
7. Order Modifications or Cancellations
Once an order has been processed and shipped, we are unable to modify or cancel it. Please make sure that all details are correct before confirming your order. If you need assistance with any order-related queries, please refer to our Contact Page.
8. International Shipping
For international orders, customs duties and taxes may apply. These fees are the responsibility of the customer. We recommend checking with your local customs office for more information regarding customs fees and import regulations.
Thank you for choosing Ambrue Studio! We are committed to delivering your order as efficiently as possible. For any further shipping inquiries, please visit our Contact Page.